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Quality & Benchmarking |
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Globally benchmarked process architecture |
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Well laid project management practices< |
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Established methodologies |
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On-time, on-budget solutions |
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Grow along with clients into new areas of technologies and services |
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Leverage through various outsourcing models |
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Complete customer orientation and a responsive attitude to your needs |
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Better solutions with a faster turnaround time and predictability |
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An internationally benchmarked Process Architecture that guarantees quality and consistency |
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Ensure quality of deliverables and meeting customer expectations |
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Deliver high quality cost effective software solution on-time and on-budget |
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Tailor our models and solutions to meet the unique needs of our clients |
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Follow well laid Risk Management and Change Management procedures |
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Measure and Improve our Performance |
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Quality Management System |
Today, we have an enriched repertoire of well-defined and measurable business processes, practices and tools based on our first hand experience, learning and expertise. We have on board with us, 4 CQAs and 1Tick-IT Lead Auditor.
As part of our strive towards continuous process improvement, our team has developed a tool called the Project Dashboard, an integrated project management tool capable of supporting distributed project management for monitoring and visualizing the metrics of a project at any point of time. The Dashboard helps project managers keep their projects on course as data is updated regularly and metrics are within acceptable ranges. |
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Development Model |
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Maintenance Model |
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Testing Model |
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Conversion/Migration Model |
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Regular Audits and Reviews |
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QA Testing conducted on project deliverables. Software is tested by the software quality assurance team prior to delivery to the client. |
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Customer Satisfaction Survey is a tool used to get objective feedback on management, quality and people from our Clients. These are then rated against defined organizational goals with the objective of ensuring that customer concerns are addressed and process improvements are made to achieve higher levels of customer satisfaction. |
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Process Assessments to gauge the effectiveness of the Quality System taking into consideration, the recommendations from the surveys, audits, reviews and metrics analysis. |
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Metrics based management: We regularly collect project and process performance data and develop metrics. Organizational goals are set and redefined based on the performance of the projects and processes and Organization Standards are set from the data collected. These are revisited and improvised at periodic intervals to focus on process improvement. |
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Quality Awareness Survey is a regular exercise at RS Software to measure the process awareness level of all employees in the organization. |
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Project Dashboard |
One of the challenges that a client faces in outsourcing is the ability to communicate with the offshore team and track/ manage the project schedule with teams situated thousands of miles away with unmanageable time difference.
Our Global Execution Methodology (GEM) ensures that clients, our project team and our management always have access to current and consistent data on schedules, effort and quality. This is achieved through a web-based, proprietary product, which is unique to RS Software.
The RS Dashboard enables you to be aware of your project on a regular basis and makes our project team almost an extension of your own organization. |
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Being a distributed project management environment it would facilitates a 'use-from-anywhere' environment |
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Project performance is available on-line and can be benchmarked against organization standards |
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The system would act as a centralized repository of projects performance data, which can be used for new projects |
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Onsite Offshore Model |
The company has in place a Global Execution Model (GEM) providing services in onsite, offsite and onsite offshore modes in different countries that have language and cultural variations, supporting business-critical applications and meeting stringent service level.
Our Onsite-Offshore Model for software development outsourcing ensures cost savings, increase in productivity and faster time-to-market. |
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| To meet short-term and specific requirements, our onsite consultants work at client premises under the direct supervision of client managers. The client has the advantage of complete project control and maintenance including analysis, review, installation, user acceptance testing etc. |
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| Our Offsite mode of services signifies considerable savings in terms of the client’s infrastructure usage and management resources. In offsite mode, we provide services from our own location in the client’s country using our own infrastructure. |
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| The Offshore model offers major benefits to medium to large sized clients in terms of price performance. In this mode, activities like low-level design, coding, unit testing etc. are split into onsite and offshore components. To meet the client’s requirements, a unit of the project team visits client’s locations for carrying out tasks at onsite. Over the years, RS has perfected its delivery process and evolved a global delivery capability while benchmarking its services against international standards and best management practices. Robust processes, a rich portfolio of reusable frameworks, time zone advantages and seasoned project teams unite to deliver measurable business results to our clients. |
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